Privacy Policy (EN)

Adventure Fatbikes Last updated: 05‑06‑2026

Adventure Fatbikes is committed to protecting your privacy. We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable European and Dutch privacy laws. This Privacy Policy explains what data we collect, why we collect it, and how we handle it.

1. Data Controller

Adventure Fatbikes Owner: Gerald Sikkes Hoofdweg 36 9684 CH Finsterwolde The Netherlands

Phone: +31 6 28657359 Email: info@adventurefatbikes.nl

Chamber of Commerce (KvK): to be added VAT number: to be added

Adventure Fatbikes is the data controller responsible for processing personal data as described in this Privacy Policy.

2. Personal Data We Collect

We collect personal data when you visit our website, place an order, or contact us.

Data collected when placing an order

First and last name
Address details
Email address
Phone number
Payment information (processed by payment providers, not stored by us)
Order details (product, price, date, delivery address)

Data collected when contacting us

Name
Email address
Any information you provide in your message

Automatically collected data

IP address
Browser and device information
Cookies (see Cookie Policy)

Data collected via the translation widget (Elfsight)

Language preference
Technical data required to display translations (No personal data such as name or address is collected.)

3. Why We Process Your Data

We process your personal data for the following purposes:

Processing and shipping your order
Handling payments
Sending order and shipping confirmations
Providing customer support
Improving our website and user experience
Complying with legal obligations (e.g., tax administration)

4. Sharing Your Data With Third Parties

We only share your data with parties necessary for our services.

Payment providers

Mollie / iDEAL / PayPal / Klarna (depending on your chosen method)

Shipping partners

PostNL / DHL / DPD / UPS (depending on your selection)

Hosting & infrastructure

JouwWeb (hosting, security, email infrastructure)

Website management & technical support

E‑Planners Software Studio Owner: Alfons Cedee Castorstraat 206 9742 BV Groningen The Netherlands

Email: info@e-planners-softwarestudio.com KvK: 42014024 VAT: NL005433697B29

E‑Planners Software Studio has access to the mailbox, contact forms, and order forms of Adventure Fatbikes — solely for technical administration, maintenance, and support.

Translation widget

Elfsight (technical cookies only, no personal data)

All third parties process data in accordance with GDPR and only for the purposes for which they were engaged.

5. Data Retention

Order data: 7 years (legal retention requirement)
Contact form messages: 12 months
Account data (if applicable): as long as the account remains active
Cookies: see Cookie Policy

6. How We Protect Your Data

We take appropriate technical and organisational measures, including:

SSL encryption (https)
Secure hosting via JouwWeb
Limited access to personal data
Regular security updates and monitoring

7. Your Rights Under GDPR

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict processing
Object to processing
Request data portability
Withdraw consent at any time

To exercise your rights, contact us at: info@adventurefatbikes.nl

We respond within 30 days.

8. Cookies

We use functional, analytical, and — if enabled — marketing cookies. For more details, see our Cookie Policy (EN).

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

10. Contact

For questions about this Privacy Policy, please contact:

Adventure Fatbikes Hoofdweg 36 9684 CH Finsterwolde The Netherlands

Email: info@adventurefatbikes.nl Phone: +31 6 28657359